1. Introduction

BuildSafe Inspection Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction inspection services, visit our website, or interact with us in any capacity.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, professional licenses, certifications
• Project Information: Property addresses, construction details, project timelines
• Financial Information: Billing addresses, payment methods (processed securely through third-party providers)
• Identification: Driver's license numbers, professional ID numbers when required for inspections

2.2 Property and Inspection Data

• Property specifications, blueprints, and construction documents
• Inspection reports, photographs, and videos
• Site measurements, structural assessments, and safety evaluations
• Compliance documentation and regulatory findings
• Historical inspection records and maintenance logs

2.3 Technical Information

• IP addresses, browser types, and operating systems
• Website usage data, page views, and navigation patterns
• Device information and mobile app usage analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Primary Business Purposes

• Inspection Services: Conducting thorough construction inspections, generating reports, and providing professional recommendations
• Compliance: Ensuring adherence to local building codes, safety regulations, and industry standards
• Communication: Scheduling appointments, providing updates, and delivering inspection results
• Documentation: Maintaining accurate records for regulatory compliance and quality assurance

3.2 Secondary Purposes

• Service Improvement: Analyzing data to enhance our inspection processes and service quality
• Marketing: Sending relevant industry updates, service announcements, and promotional materials (with consent)
• Legal Compliance: Meeting regulatory requirements and responding to legal requests
• Business Operations: Billing, customer support, and administrative functions

4. Information Sharing and Disclosure

4.1 Authorized Sharing

We may share your information with:

• Regulatory Authorities: Building departments, safety inspectors, and government agencies as required by law
• Project Stakeholders: Contractors, architects, engineers, and property owners directly involved in the inspection process
• Insurance Companies: When required for claims processing or coverage verification
• Legal Professionals: Attorneys and legal representatives when necessary for dispute resolution

4.2 Service Providers

We work with trusted third-party service providers who assist us in:

• Cloud storage and data backup services
• Payment processing and billing systems
• Professional liability insurance providers
• Technology support and maintenance

4.3 Legal Requirements

We may disclose information when required by:

• Court orders, subpoenas, or legal proceedings
• Emergency situations involving safety or security threats
• Regulatory investigations or compliance audits
• Protection of our legal rights and interests

5. Data Security and Protection

5.1 Security Measures

• Encryption: All sensitive data is encrypted both in transit and at rest
• Access Controls: Role-based access restrictions and multi-factor authentication
• Secure Storage: Industry-standard secure servers and backup systems
• Regular Audits: Periodic security assessments and vulnerability testing

5.2 Data Retention

• Inspection Records: Retained for minimum 7 years as required by industry standards
• Financial Records: Maintained per applicable tax and business regulations
• Communication Records: Stored for 3 years for quality assurance purposes
• Website Analytics: Anonymized data retained for 2 years for service improvement

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access: Request copies of your personal information in our records
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format

6.2 Communication Preferences

• Opt-out: Unsubscribe from marketing communications at any time
• Preferences: Choose specific types of communications you wish to receive
• Frequency: Adjust how often you receive updates and notifications

7. Cookies and Tracking Technologies

7.1 Types of Cookies

• Essential Cookies: Required for website functionality and security
• Performance Cookies: Help us analyze website usage and improve user experience
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising and marketing campaigns

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

If you are located outside our primary operating jurisdiction, please note that your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• Direct communication for ongoing service relationships